
FAQ
Frequently asked questions
Straight answers to what clients ask us most. Something missing? Ask us directly.
Cost & timelines
How much does custom software development cost?
It depends on scope, complexity, integrations and how many people will use the system. After a free consultation we send a written estimate broken down by phase, so you can see exactly what you are paying for.
How long does a project take?
A focused first version (MVP) typically takes 2–3 months. Larger platforms with many integrations can take 6 months or more. We agree milestones up front and demo working software regularly along the way.
Can we start small and grow the system later?
Yes, and we usually recommend it. We start with the workflow that causes the most pain, launch it, then add modules as your team adopts the system.
Technology & integrations
Can you integrate with our existing systems?
Yes, where technically possible. We integrate payment gateways including M-Pesa, CRMs, ERPs, accounting software such as QuickBooks and Xero, network equipment such as MikroTik, and custom legacy systems.
Can you build multi-tenant SaaS products?
Yes. We design multi-tenant platforms with proper data isolation, subscription billing, role-based access and admin tools, built so you can onboard new customers without extra engineering work.
Will the software work on phones?
Every web system we build is responsive and works on phones, tablets and desktops. Where your team or customers need offline access, push notifications or device features, we build native or cross-platform mobile apps.
Working together
Do you maintain software after launch?
Yes. We offer ongoing support covering bug fixes, security updates, monitoring, backups and new features, so your system keeps up as your business changes.
Who owns the code?
Ownership terms are written into every agreement before work starts. We give you access to the code repository throughout the project, so you are never locked out of your own system.
How involved do we need to be?
We need a decision-maker for a short weekly check-in and people who know the day-to-day process for discovery sessions. Beyond that, we handle the work and show you progress through regular demos.
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